Veritas MANAGED SERVICES
Monday, Februari 29, 2016 at 20:57
Comprehensive 24x7 monitoring, management, and support of your backup and archiving environments
Plan for the unexpected. Avoid unwelcome costs.
Managed Services solutions for NetBackup and Enterprise Vault provide the ultimate in time- and labor-saving efficiency for your business.
Your business will receive proactive monitoring, management, and real time incident remediation: 24/7 – not just during business hours.
World-class experts
Advanced event remediation
Significantly decrease time to resolution – prevent the snowball affect
Root cause analysis – prevent problems from reoccurring
Access to proactive and unparalleled expertise
Global community of technical services and R&D – boots on the ground, frontline access to problem solving expertise
Improve backup and restore performance
Feature adoption
Proactive planning and continuous improvements – because no environment is ever static
Capacity planning
Patch and upgrade environment
Business outcomes
Guaranteed SLAs
SLAs are established and enforced – enjoy peace of mind knowing your data is available
24x7 escalation and event management – rest easy knowing someone is minding the store
Backup success, repeat failures, restores response Full transparency – no surprises
Access to real-time reports and metrics – insight at your fingertips whenever you want
Predictable costs – makes planning and forecasting less ambiguous
Operational excellence promotes maximized investment – gain improved efficiencies across the board
Focused priority with regular analysis reviews – meet personally with your dedicated account rep vs. reading another report
Harness our expertise – optimized system and resources, maximized product feature usage and first line access to best practices/IP - be among the first in line to get the latest benefit of global knowledge