Configuring, Managing and Troubleshooting Exchange Server 2010 SP 2

10135B: Configuring, Managing and Troubleshooting Exchange Server 2010 SP 2

Duration: 5 days
In-classroom

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About this Course

This course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2010 messaging environment. This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange server deployment.

Audience Profile

This course is intended for people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Exchange Server 2010. People coming into the course are expected to have at least 3 years experience working in the IT field typically in the areas of network administration, help desk, or system administration. They are not expected to have experience with previous Exchange Server versions.

At Course Completion

After completing this course, students will be able to:

Install and deploy Exchange Server 2010.
Configure Mailbox servers and mailbox server components.
Manage recipient objects.
Configure the Client Access server role.
Manage message transport.
Configure the secure flow of messages between the Exchange Server organization and the Internet.
Implement a high availability solution for Mailbox servers and other server roles.
Plan and implement backup and restore for the server roles.
Plan and configure messaging policy and compliance.
Configure Exchange Server permissions and security for internal and external access.
Monitor and maintain the messaging system.
Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010.
Configure Exchange Server 2010 integration with Exchange Online.
Configure the Unified Messaging Server role and Unified Messaging components.

Course Outline

Module 1: Deploying Microsoft Exchange Server 2010This module describes how to prepare for, and perform, an installation of Exchange Server 2010. This module also provides details on the Exchange Server 2010 deployment.

Lessons

Overview of Exchange Server 2010 Requirements
Installing Exchange Server 2010 Server Roles
Completing an Exchange Server 2010 Installation

Lab : Installing Exchange Server 2010

Evaluating Requirements for an Exchange Server Installation
Preparing for an Exchange Server 2010 Installation
Installing Exchange Server 2010

Lab : Verifying an Exchange Server 2010 Installation

Verifying an Exchange Server 2010 Installation

After completing this module, students will be able to:

Describe Exchange Server 2010 requirements.
Install the Exchange Server 2010 server roles.
Complete an Exchange Server 2010 installation.

Module 2: Configuring Mailbox Servers

This module describes the Exchange Management Console and Exchange Management Shell management tools. This module also describes the Mailbox server role, some of the new Exchange Server 2010 features, and the most common Mailbox server role post-installation tasks. The module concludes with a discussion about public-folder configuration and usage.

Lessons

Overview of Exchange Server 2010 Administrative Tools
Configuring Mailbox Server Roles
Configuring Public Folders

Lab : Configuring Mailbox Servers

Configuring Mailbox Databases
Configuring Public Folders

After completing this module, students will be able to:

Describe the Exchange Server 2010 administrative tools.
Configure mailbox server roles.
Configure public folders.

Module 3: Managing Recipient Objects

This module describes how you can manage recipient objects, address policies, and address lists in Exchange Server 2010, and the procedures for performing bulk management tasks in Exchange Management Shell.

Lessons

Managing Mailboxes
Managing Other Recipients
Configuring Email Address Policies
Configuring Address Lists and Address Book Policies
Performing Bulk Recipient Management Tasks

Lab : Managing Exchange Recipients

Managing Recipients
Configuring Email Address Policies
Configuring Address Lists and Address Book Policies
Performing Bulk Recipient Management Tasks

After completing this module, students will be able to:

Manage mailboxes in Exchange Server 2010.
Manage other recipients in Exchange Server 2010.
Configure email address policies.
Configure address lists and address book policies.
Perform bulk recipient management tasks.

Module 4: Managing Client Access

This module describes how to implement the Client Access server role in Exchange Server 2010.

Lessons

Configuring the Client Access Server Role
Configuring Client Access Services for Outlook Clients
Configuring Outlook Web App
Configuring Mobile Messaging

Lab : Configuring Client Access Servers for Outlook Anywhere Access

Configuring Client Access Servers
Configuring Outlook Anywhere

Lab : Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync

Configuring Outlook Web App
Configuring Exchange ActiveSync

After completing this module, students will be able to:

Configure the Client Access server role.
Configure Client Access services for Outlook Clients.
Configure Outlook Web App.
Configure mobile messaging.

Module 5: Managing Message Transport

This module describes how to manage message transport in Exchange Server 2010, which includes topics such as components of message transport, how Exchange Server 2010 routes messages, and how you can troubleshoot message-transport issues. Additionally, this module provides details on deploying the Exchange Server 2010 Hub Transport server.

Lessons

Overview of Message Transport
Configuring Message Transport

Lab : Managing Message Transport

Configuring Internet Message Transport
Troubleshooting Message Transport
Troubleshooting Internet Message Delivery

After completing this module, students will be able to:

Describe message transport in Exchange Server 2010.
Configure message transport.

Module 6: Implementing Messaging Security

This module describes how to plan for and deploy an Exchange Server 2010 Edge Transport server role, and the security issues related to the deployment. Additionally, it describes how to configure secure Simple Mail Transfer Protocol (SMTP) messaging as well as Domain Security.Lessons

Deploying Edge Transport Servers
Deploying an Antivirus Solution
Configuring an Anti-Spam Solution
Configuring Secure SMTP Messaging

Lab : Configuring Edge Transport Servers and Forefront Protection 2010 for Exchange Server

Configuring Edge Transport Servers
Configuring Forefront Protection 2010 for Exchange Server

Lab : Implementing Anti-Spam Solutions

Configuring an Anti-Spam Solution on Edge Transport Servers

After completing this module, students will be able to:

Deploy Edge Transport servers.
Deploy an antivirus solution.
Configure an anti-spam solution.
Configure secure SMTP messaging.

Module 7: Implementing High Availability

This module describes the high-availability technology built into Exchange Server 2010 and some of the outside factors that affect highly available solutions. This module provides details about how to deploy highly available mailbox databases as well as other Exchange Server 2010 server roles.

Lessons

Overview of High Availability Options
Configuring Highly Available Mailbox Databases
Deploying Highly Available Non-Mailbox Servers
Deploying High Availability with Site Resilience

Lab : Implementing High Availability

Deploying a DAG
Deploying Highly Available Hub Transport and Client Access Servers
Testing the High Availability Configuration

After completing this module, students will be able to:

Describe high availability options.
Configure highly available mailbox databases.
Deploy highly available non-Mailbox servers.

Module 8: Implementing Backup and Recovery

This module describes the Exchange Server 2010 backup and restore features, and what you should consider when creating a backup plan.

Lessons

Planning Backup and Recovery
Backing Up Exchange Server 2010
Restoring Exchange Server 2010

Lab : Implementing Backup and Recovery

Backing Up Exchange Server 2010
Restoring Exchange Server Data
Restoring Exchange Servers (optional)

After completing this module, students will be able to:

Plan backup and recovery.
Backup Exchange Server 2010.
Restore Exchange Server 2010.

Module 9: Configuring Messaging Policy and Compliance

This module describes how to configure the Exchange Server 2010 messaging policy and compliance features.

Lessons

Introducing Messaging Policy and Compliance
Configuring Transport Rules
Configuring Journaling and Multi-Mailbox Search
Configuring Personal Archives
Configuring Messaging Records Management

Lab : Configuring Transport Rules, Journal Rules, and Multi-Mailbox Search

Configuring Transport Rules
Configuring Journal Rules and Multi-Mailbox Search

Lab : Configuring Personal Archives and Retention Policies

Configuring Personal Archives
Configuring Retention Policies

After completing this module, students will be able to:

Describe messaging policy and compliance.
Configure transport rules.
Configure journaling and Multi-Mailbox Search.
Configure messaging records management.
Configure Personal Archives.

Module 10: Securing Microsoft Exchange Server 2010

This module describes how to secure your Exchange Server deployment by configuring administrative permissions and auditing and configuring secure access to the Exchange Server environment from the Internet.

Lessons

Configuring Role Based Access Control
Configuring Audit Logging
Configuring Secure Internet Access

Lab : Securing Exchange Server 2010

Configuring Exchange Server Permissions
Configure Audit Logging
Configuring a Reverse Proxy for Exchange Server Access

After completing this module, students will be able to:

Configure role based access control permissions.
Configure security for Exchange Server 2010 server roles.
Configure secure Internet access.

Module 11: Maintaining Microsoft Exchange Server 2010

This module describes how to monitor and maintain your Exchange Server environment. Additionally, it describes troubleshooting techniques for fixing problems that may arise.

Lessons

Monitoring Exchange Server 2010
Maintaining Exchange Server 2010
Troubleshooting Exchange Server 2010

Lab : Maintaining Exchange Server 2010

Monitoring Exchange Server 2010
Troubleshooting Database Availability
Troubleshooting Client Access Servers

After completing this module, students will be able to:

Monitor Exchange Server 2010.
Maintain Exchange Server 2010.
Troubleshoot Exchange Server 2010.

Additional Reading

To help you prepare for this class, review the following resources:

Microsoft Exchange Server 2010 Online Help documentation
Microsoft Exchange Server 2010 Administrator’s Pocket Consultant by William R. Stanek.

Prerequisites

Before attending this course, students must have:

Experience managing Windows Server 2003 or Window Server 2008 operating systems.
Experience with Active Directory Domain Services (AD DS).
Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies.
Experience managing backup and restore on Windows Servers.
Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information Services (IIS) Administrator.
Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup.
Fundamental knowledge of certificates and Public Key Infrastructure (PKI).