Unable to login to the NetBackup Administration Console, and the following error message is displayed: Unable to login, status:7656
Sunday, April 26, 2020 at 22:51
Unable to login, status:7656. The revocation status of the host certificate cannot be verified using the Certificate Revocatio List (CRL), because the CRL is not updated. It is older than seven days.
Note that the CRL expires every 7 days and must be manually refreshed in these labs.
If your master server is winmaster.example.com, execute the following command on the winmaster server to generate a new CRL: install_path\Veritas\Netbackup\bin\nbcertcmd –getCRL
If you are issuing the command from the console server, then execute the following: install_path\Veritas\Netbackup\bin\nbcertcmd –getCRL -server winmaster.example.com
If your master server is lnxmaster.example.com, execute the following command on the lnxmaster server to generate a new CRL: /usr/openv/netbackup/bin/nbcertcmd -getCRL
If you are issuing the command from the console server, then execute the following:install_path\Veritas\Netbackup\bin\nbcertcmd –getCRL -server lnxmaster.example.com
At times, the getCRL command may fail to refresh the certificates and the following error message is displayed:
Failed to get the latest certificate revocation list for master server [master server name], error:[5978]
EXIT STATUS 5978: Attempt to refresh certificate revocation list failed.
In this scenario, reboot the master server and then connect to it using the NetBackup Administration Console.